Finance API Preproduction - Performance degraded

Incident Report for Autotrader

Resolved

This issue is now resolved. We apologise for any inconvenience caused.

Posted Sep 05, 2026 - 01:07 BST

Identified

We've detected a performance issue with the Finance API Preproduction. It has been logged for review.

If it's during working hours (09:00 - 17:30 Mon-Fri, excl. bank holidays), an engineer will investigate promptly. Outside of these hours, it will be addressed on the next working day.

Thank you for your patience as we resolve this.

Posted Sep 05, 2026 - 01:02 BST

This incident affected: Non-Production API Services (Finance API Preproduction).